A law student in England is considering legal action if Nestle fails to apologize and adequately compensate her following a KitKat bar mishap.

According to news sources, Saima Ahmad claims the pack of eight KitKats she bought were all missing a key ingredient: the wafers. "If I wanted to purchase a confectionery item that is purely chocolate, I would have purchased a bar of Galaxy," Ahmad wrote in her letter demanding a lifetime supply of KitKats as compensation for her loss. "The loss I have suffered is of monetary and emotional significance."

Citing a 1930s case to support her claim, Ahmad wrote, "The truth of the matter is manufacturers owe a duty of care to consumers. The specific duty you owe is consistency in your manufacturing process. The failure to take due care in the manufacturing process resulted in a product being defective."

Ahmad has not ruled out taking the matter further.

“Nestle has a huge following and I don’t think these mistakes are acceptable,” she says. “I’m trying my luck, if you don’t ask you don’t get.”

—Source:  fox8.com